플래티어

KR

BUSINESS

Digital Transformation

We provide the optimal solution and insight for a successful corporate digital transformation.

We help corporations with digital transformations and provide integrated services ranging from installation, design, and implementation to operation and support for efficient cooperation processes.

plateer IDT

DevOps SW toolchain
CI/CD
Managed Service
The continuous integration and deployment with scalability, flexibility, and security allows quick application to the final deliverables.
CT Solution Tricentis’ solution and PLATEER’s specialized service effectively integrate the testing and development process to improve software quality.

Successfully introduce DevOps with proven core elements!

DevOps platform toolchain The toolchain required for the DevOps environment implements an automated environment from project planning and tracking to establishing configuration management policies (CI/CD/CT).
Agile training / consulting and coaching We provide our own SCRUM-based courses and SAFe qualification training.
Based on the Agile training experience in various industries, we provide optimized consulting and coaching for your environment, including SCRUM and SAFe.
Professional DevOps engineers The team of professional engineers and CI/CD/CT architects create the best product performance and features.

Grow your business with us.

Samsung Welstory

Samsung Welstory synced its existing It-Voc with the SaaS Jira Cloud environment to integrate the ITSM service and implement an automated deployment system.
PLATEER’s ITSM solution enabled tracing the users’ request until its execution for compliance, improving the stability of the operations.

GS Retail

GS Retail uses the IT service management system based on Atlassian Jira and tracks and manages IT projects and services for proper and transparent use of resources. As a trusted partner, PLATEER is providing effective support in implementing and operating the system.

We provide the optimal solution based on our experiences with over 2,500 projects of more than 650 clients in IT, manufacturing, healthcare, gaming, telecommunications, finance, and public agencies.

A solution developed based on Atlassian’s Jira Service Management (JSM), it additionally features PLATEER’s own framework core modules, management modules, and templates.

plateer IDT

Integrated Platform
  • Manage and track the entire process from service request to deployment in a single environment
  • Provides case-based workflows and user-friendly portal screens suitable for domestic environments
  • Effective sharing and communication with filters and dashboards
High Cost Efficiency
  • Reasonable cost compared to existing ITSMs
  • Easy integration with the JIRA platform
  • Flexibly adapts to the ITSM environment changes
Integration with DevOps Environment
  • Supports organic integration with CI/CD environment
  • Supports various add-ons and development environments for complex environments and integrations

We bring advanced ESM solutions.

Service Portal (Help Desk)

Service
Areas
  • Request portal
    (Service Desk)

  • Simple inquiries

  • Problem management

  • Change management

  • Configuration management

  • Release management

  • Asset management

  • Incident management

PLATEER’s
Specialized Features
  • DevOps tool settings

  • Portal settings

  • Approval process settings

  • Alarm settings

  • Logging and history

  • Privacy and security settings

  • ESM license management

  • Framework
    Library management

  • Meta information management
    (standard information)

  • Template management
    (workflow)

  • Resource management

  • Release management

JSM
provided
infrastructure
  • Workflow

  • Service types

  • Field

  • Screen

  • Customer management

  • Asset registration

  • Users and groups
    Security and permissions

  • Application link
    (link knowledge and DevOps)

  • Jira Service Management

Growing with groobee.

Samsung Welstory

Samsung Welstory synced its existing It-Voc with the SaaS Jira Cloud environment to integrate the ITSM service and implement an automated deployment system.
PLATEER’s ITSM solution enabled tracing the users’ request until its execution for compliance, improving the stability of the operations.

GS Retail

GS Retail uses the IT service management system based on Atlassian Jira and tracks and manages IT projects and services for proper and transparent use of resources. As a trusted partner, PLATEER is providing effective support in implementing and operating the system.

We provide the optimal solution based on our experiences with over 2,500 projects of more than 650 clients in IT, manufacturing, healthcare, gaming, telecommunications, finance, and public agencies.