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E-commerce specialized 'X2BEE AI', this is what happens when it's loaded!

2025-02-11

 

 

[Series preview 👀]
โ‘  The difference between LLM and sLLM, easy to understand with PLATEER's POLAR 
โ‘ก E-commerce specialized 'X2BEE AI', this is what happens when it's loaded! (→ we're here now!)

 


 

 

 

Introduction of X2BEE AI features using POLAR

 

The function that is good for shopping mall customers is red, and the donation for e-commerce operators is blue.

 

AI Chatbot

 

Customers can ask questions as they speak to brick-and-mortar clerks, and quickly solve shopping tasks such as order history and tracking, order changes, coupons, and reserves.
You can also ask them to summarize the reviews of the products they like.

AI Commerce+

 

โ‘  marketing copywriter

The AI analyzes the product details and creates marketing phrases. The stationery style also offers five options: 'Sophisticated' and 'Professional'. As additional requests, you can define the target or enter information that the AI should refer to, such as things to watch out for or focus on.

โ‘ก Customer Consultation Analysis

AI analyzes customers' data (order information, product reviews, inquiry details, etc.) and provides customized responses according to customer tendencies. It provides more detailed and appropriate customer response by informing us in advance whether it is positive or negative for our shopping mall and what expectations we have regarding products.

โ‘ข Product demand forecast

AI provides sophisticated demand forecasts by analyzing various data such as past sales and inventory data, customer information, and demand patterns. A graph is provided that allows you to see the sales volume and inventory trends according to the amount of sales at a glance, and the analysis suggests predictive scenarios for what decisions will be needed in the near future.

โ‘ฃ Special Exhibition Product Recommendation

AI automatically recommends a list of products suitable for the promotion theme based on data such as sales, reviews, and ratings.

AI Search 

 

โ‘  Semantic search

It's okay if you can't think of the exact brand name or product name! X2BEE AI finds the product you want with search technology that understands your search intentions and context.

โ‘ก Search for images

What if you find a product that is similar to the product in the picture? You can only upload photos without search terms. AI analyzes characteristics such as style, color, and pattern and recommends similar products in the product mall.

AI Code Assistant

 

It is an AI-powered interactive tool that helps develop X2BEE and improve code. It understands the structure of the project and the flow of code to provide the most appropriate answers. When building your own mall with X2BEE, you can refer to it for development or help with future maintenance.

โ€ป Other features still under development can be found on the [Experiencing X2BEE AI] page!

 

 

 

X2BEE AI Preview to Get Newer

 

X2BEE AI, which was first unveiled in September last year, will continue to be upgraded and developed with additional new features! Let me tell you in advance how much smarter X2BEE AI will become this year, which is being prepared by the Platier Institute.

 

[Advanced project]

1) AI Demand Forecast
: In addition to the existing function of predicting customer demand in advance to help manage inventory, we want to provide a function that helps establish strategies and recommends more effective promotions by predicting promotion performance.

2) AI Copywriter
: Currently, only long-form copy phrases are available, but we will add copy-length options to utilize short sentences such as title copies or banner copies.

3) AI Chatbot
: We plan to take it a step further from the existing CS-centered function and upgrade it into an AI agent that recommends products to customers and helps them easily purchase the products they want.

 

[New function added]

1) Analysis of AI Review
: Based on customer review data for the product, we would like to provide insights for the purchase transition.

2) Analysis of AI VoC
: It is a function that analyzes the accumulated customer's voice of customer to derive customer needs and improvements.

 


 

 

According to the "2025 Major Domestic Industry Outlook", the recovery of the commerce economy is expected to be limited due to the delay in the recovery of consumption due to high inflation due to accumulated inflation despite the stabilization of prices. E-commerce companies in a slump in sales have been given the task of reducing the total cost of ownership (TCO). PLATEER is implementing a plan to propose a solution through the evolution of e-commerce AI from e-commerce AI to e-commerce AI agents. Now, meet X2BEE, which is renewed with AI, and cheer for X2BEE's tomorrow!

[Experience X2BEE AI] 

 

 

 

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