PLATEER (hereinafter referred to as ‘the company’) complies with the personal information protection regulations of related laws the service provider must abide by according to the Personal Information Protection Act and does its best to protect the rights and interests of customers using the services by setting forth the privacy policy in accordance with related laws and regulations.

This privacy policy applies to services provided by the company and contains the following details.

CH.1 Items of collected personal information and collection method

1. Items of collected personal information

1. The company collects the following minimal personal information as required to provide efficient customer support and various services.
   - Name, contact information, company name, department name, e-mail, etc.
2. The following information may be automatically generated or additionally collected in the course of using services or processing tasks for providing services.
   - IP Address, cookies, access log, date & time of visit, records of service usage, records of improper use.

2. Personal information collection method

1. The company collects personal information through the following methods.
   1) Website collection, written form, fax, e-mail, phone, offline collection (event entry, seminar attendance)
   2) Provision from partner companies
   3) Collection through tools for collecting generated information.

CH.2 Purpose of collection and use of personal information

3. Response to customer inquiries and identity verification

1. Verification of the identity of the complainant to process complaints, verification and processing of complaints, other contact and notification.

4. Utilization in marketing and advertisement

1. Personal information is collected to provide guidance on new services/event information, utilize statistics analysis material by DM, SMS, postage, and customer, and purposes related to market survey, etc.

5. Service improvement

1. Personal information is collected to track access frequency and for statistical analysis related to service usage.

CH.3 Provision and outsourcing of personal information processing

6. Provision of personal information

1. The company shall not use the personal information of users beyond the scope notified in ‘Consent to collecting personal information,’ ‘Purpose of collection and use of personal information,’ and ‘Items of collected personal information and collection method,’ or provide it to a third party in any case, except when a user gave consent or a case based on the provisions of a related law. When providing or sharing personal information of a user, the user shall be notified through a separate e-mail or website notice detailing who is receiving or sharing the information and what their major business is, which personal information item is being provided or shared, what the purpose of providing or sharing personal information is, and then request consent regarding this.

However, the following cases shall be an exception.

– If there is a need to prepare statistics, conduct academic research, or perform a market survey, the information may be provided to research groups, survey organizations, and research firms after being processed into a form that prevents the identification of any specific individual.
– If there is a special provision from the Protection of Communications Secrets Act, Framework Act on National Taxes, Act on Promotion of Information and Communications Network Utilization and Information Protection, Act on Real Name Financial Transactions and Confidentiality, Credit Information Use and Protection Act, Framework Act on Telecommunications, Telecommunications Business Act, Local Tax Act, Act on Consumer Protection, Criminal Procedure Act.

7. Outsourcing of personal information

1. The company is outsourcing personal information as follows in order to improve services, and prescribing necessary matters, so that personal information can be managed safely when entering into an outsourcing agreement according to related laws.
2. The organization responsible for processing the company’s outsourced personal information, along with the details of the outsourced work, are as follows.

In addition to the outsourced company above, the company uses the Google Analytics tool, a log analysis tool used to analyze service usage and statistics.
If you wish to stop log analysis through an external analysis tool, you can disable it by following the steps on the guide page.
[How to disable Google Analytics settings]

CH.4 Personal information retention and usage period

In principle, a customer’s personal information is disposed of without delay once the purpose of collection and use of personal information is achieved.
However, the following information is retained for a specified period due to the following reasons.

8. Reason for retaining information according to relevant laws

1. If there is a need to preserve personal information according to provisions of relevant laws such as the Commercial Act, Act on the Consumer Protection in Electronic Commerce, the company shall store the member’s information for a certain period set forth by the relevant law. In this case, the company shall use the stored information solely for its intended purpose, and the retention period is as follows.

CH.5 Personal information destruction procedure and method

In principle, a customer’s personal information is destroyed without delay once the purpose of collection and use of personal information is achieved. The company’s personal information destruction procedure and method is as follows.

9. Destruction procedure

1. After the purpose for which a customer’s information was collected is fulfilled, the information is transferred to a separate database (or a separate document box in the case of paper records) and securely stored for a designated period, in accordance with internal policies and relevant laws. After this period, the information is destroyed.
2. This personal information is not used for any purpose other than retention, except as required by law.

10. Destruction method

1. Personal information printed on paper shall be shredded with a shredder or destroyed through incineration.
2. Personal information stored in the form of an electronic file shall be deleted, using technical methods that prevent the recovery or regeneration of the records.

CH.6 Rights of Customers and Legal Representatives

11. Rights and exercising method

1. A customer and legal representative can view or modify one’s registered personal information, or request withdrawal of membership at any time.
2. To view or modify a customer’s information, a request shall be made by accessing the company website in the inquiry menu, or if you contact the chief privacy officer via writing, phone or e-mail, the company will immediately take measures.
3. If a customer requests a correction of an error in personal information, the company shall not use or provide the relevant personal information until the correction is made. Furthermore, if the wrong personal information was already provided to a third party, the company shall make sure the correction results are immediately notified to the third party and make sure the correction is made.
4. The company processes personal information that has been canceled or deleted upon request by a customer or legal representative, as outlined in "Ch. 4 Personal Information Retention and Usage Period." This information is handled in such a way that it cannot be read or used for any other purpose.

CH.7 Matters regarding the installation/operation and rejection of automatic personal information collection devices

12. Definition of Cookies

1. To provide personalized and customized services, the company uses ‘cookies’ which store a customer’s information and load it frequently.
2. A cookie is a small text file sent by a server to a customer's browser, which is then stored on the hard disk of the customer's computer. When the customer visits the website again, the server reads the content of these cookies to maintain the customer's settings and provide customized services.
3. A cookie does not automatically/actively collect information identifying an individual, and a customer can reject or delete the storage of such cookies at any time.

13. Purpose of using Cookies

1. Cookies are used to provide optimized and customized information, including advertisements to customers by identifying their visit and usage patterns of the services and websites of the company they visited.

14. Installation/operation and rejection of Cookies

1. Customers have the right to choose whether to install cookies. Therefore, customers may allow all cookies, check every time a cookie is saved, or reject the storage of all cookies by setting options in a web browser.
2. However, if you refuse to save cookies, there may be some difficulty in using some services of the company that require logging in.

※ Example of setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Personal Information > Advanced > Select Setting Method

CH.8 Miscellaneous

15. Contact information of chief privacy officer and data protection officer

1. You can report civil complaints related to all personal information protection arising while using the company’s services to the chief privacy officer or department in charge. The company will provide a prompt and sufficient reply to the reports by customers.

You can report any civil complaints related to personal information protection arising from the use of the company’s services to the chief privacy officer or the department in charge.
The company will provide a prompt and thorough response to user reports.
For other issues related to personal information infringement or to receive consultation, please contact the following organizations.

• Personal Information Infringement Report Center (https://privacy.kisa.or.kr/118 without area code)
• Cyber Investigation Division, Supreme Prosecutors’ Office (http://www.spo.go.kr/ 1301 without area code)
• Cyber Investigation Bureau, National Police Agency (https://ecrm.cyber.go.kr/ 182 without area code)

16. Installation/operation and rejection of Cookies

1. The company can provide links to websites or materials of another company to its users. In this case, since the company has no control over external websites and materials, it cannot be held responsible for or guarantee the usefulness of services or materials received from the other company. If you click or touch a link included on the company's website and are redirected to another site, please review the privacy policy of the new website, as it is not governed by the company's privacy policy.

Addendum
This privacy policy shall be revised and take effect from August 30, 2024.