플래티어

KR

BUSINESS

Digital Transformation

We provide the optimal solution and insight for a successful corporate digital transformation.

We help corporations with digital transformations and provide integrated services ranging from installation, design, and implementation to operation and support for efficient cooperation processes.

plateer IDT

DevOps Platform Components

DevOps SW Tool Chain
CI/CD
Managed Service
You can quickly reflect the final service through continuous integration and distribution equipped with scalability, flexibility, and security.
CT Solution Tricentis’ solution and Plateer-specialized services are provided so that the test process and software development process can be effectively integrated, and the quality of the software can be enhanced.

Successfully introduce DevOps with proven core elements!

DevOps platform Tool Chain Automation environments such as project planning & tracking, as well as CI/CD/CT for establishing the configuration management policy is implemented using the tool chain required in the DevOps environment.
Agile training / consulting and coaching We conduct an in-house training course based on SCRUM and a SAFe qualification process. We provide consulting and coaching suiting the customer environment such as Scrum, SAFe, etc. based on various Agile coaching and training experience.
Professional DevOps engineers The team of professional engineers and CI/CD/CT architects create the best product performance and features.

Grow your business with us.

Samsung Welstory

Samsung Welstory synced its existing It-Voc with the SaaS Jira Cloud environment to integrate the ITSM service and implement an automated deployment system.
PLATEER’s ITSM solution enabled tracing the users’ request until its execution for compliance, improving the stability of the operations.

GS Retail

GS Retail uses the IT service management system based on Atlassian Jira and tracks and manages IT projects and services for proper and transparent use of resources. As a trusted partner, PLATEER is providing effective support in implementing and operating the system.

We provide the optimal solution based on our experiences with over 2,500 projects of more than 650 clients in IT, manufacturing, healthcare, gaming, telecommunications, finance, and public agencies.

Leading company in the area of enterprise service management’ selected by Forrester, a global research firm. You can achieve fast and easy digital innovation based on JSM of ATLASSIAN.

plateer IDT

Beyond ITSM to ESM We present a new standard for company-wide services.

Integrated Platform
  • The entire process of services from request to distribution managed in one environment.
  • Provides workflow based on cases suitable for the domestic environment and a user-friendly portal screen.
  • Effective communication through filters and dashboards
High Cost-Effectiveness
  • Reasonable cost compared to the existing expensive ITSM
  • Easy linkage to JIRA platform
  • Capable of flexible response to changes in the ITSM environment
Integration with DevOps Environment
  • Support of systematic integration with the CI/CD environment
  • Supports various add-ons and development environment for integration with a complicated environment.

We bring advanced ESM solutions.

Service Portal (Help Desk)

Service
Areas
  • Service Desk

  • Service Request

  • Problem Mgmt.

  • Change Mgmt.

  • Configuration Mgmt.

  • Release Mgmt.

  • Asset Mgmt.

  • Incident Mgmt.

PLATEER
specialized function
  • Template Mgmt.
    (Work flow)

  • Portal setting

  • Payment
    line setting

  • Alarm setting

  • Logging and history

  • Personal info
    and security setting

  • Resource Mgmt.

  • Release Mgmt.

  • Meta Info Mgmt.
    (Reference info)

  • Framework
    library mgmt.

  • DevOps tool setting

  • ESM license mgmt.

Infra
Providing
JSM
  • Work flow

  • Service type

  • Field

  • Screen

  • Customer Mgmt.

  • Asset registration

  • User & group
    security and rights

  • Application link
    (Linked with Knowledge & DevOps)

  • Jira Service Management DC (On-Premise)

Growing with groobee.

Samsung Welstory

Samsung Welstory synced its existing It-Voc with the SaaS Jira Cloud environment to integrate the ITSM service and implement an automated deployment system.
PLATEER’s ITSM solution enabled tracing the users’ request until its execution for compliance, improving the stability of the operations.

GS Retail

GS Retail uses the IT service management system based on Atlassian Jira and tracks and manages IT projects and services for proper and transparent use of resources. As a trusted partner, PLATEER is providing effective support in implementing and operating the system.

We provide the optimal solution based on our experiences with over 2,500 projects of more than 650 clients in IT, manufacturing, healthcare, gaming, telecommunications, finance, and public agencies.